"DSP could not be downloaded - Error 1010 - problem 2"
Result of invalid entries in the dialing properties (Usually a 1
in front of the number to be dialed.)
Double click on the My Computer icon.
Double click on the Dial-Up Networking icon.
Double click on the CiNet icon.
In the Connect To Window, check the number that is to be dialed. Make
sure that there aren't any unnecessary numbers in the phone number.
If there is an unnecessary number in the phone number click on the
Dial Properties button and see if there is anything in the Fields "To
access an outside line, first dial a: ___ for local, ___ for long
distance". If there is and they do not need to dial any extra numbers to
access an outside line remove whatever is in there.