Phonebook Entry Is Not Updated After Changing Modem
After you change the modem in your Windows NT-based computer, you may
experience one or more of the following problems:
- You can no longer connect to your Dial-Up Networking server or
Internet service provider (ISP).
- You consistently connect at a lower speed than expected.
The Initial BPS setting in the modem configuration for Dial-Up Networking
was not updated to reflect the settings for the new modem.
To resolve this issue, use the following steps to edit each phonebook
- Double-click My Computer, and then double-click Dial-Up Networking.
- Click a phonebook entry in the Phonebook Entry To Dial box.
- Click More, and then click Edit Entry And Modem Properties.
- On the Basic tab, click Configure.
- In the Initial Speed (bps) box, click the correct setting for your
- Repeat steps 2-5 for each phonebook entry.
Microsoft has confirmed this to be a problem in Microsoft Windows NT
If your previous modem had a maximum speed that is slower than your
current modem, your current modem will only connect at your previous
modem's maximum speed. Or, if your previous modem had a maximum speed that
is faster than your current modem, your current modem may not connect to
the server at all.
NOTE: If you use a different COM port when you install a new modem,
this issue does not occur.
Provided by Microsoft