Windows NT
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Err Msg: Error 692: Hardware Failure in Port or Attached....

Symptoms: When you dial a Remote Access Services (RAS) server in Windows NT, you may receive the following error message as the modem starts to initialize:

Error 692: Hardware failure in port or attached device.


This behavior can occur if any of the following conditions exists:


To resolve this problem, use the appropriate method: Contact your modem manufacturer to see if they provide an .Inf file for your modem for your version of Windows NT. Also, check the latest Windows NT Hardware Compatibility list (HCL) to ensure that your modem is supported.

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